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![]() | #1 |
Join Date: Aug 2001
Posts: 6
| Kahr customer service: best way to contact?
Hello everyone, I just picked up a new PM9 recently, and after shooting 200 rounds through it without a problem, the circular nut at the end of the recoil spring guide (that's the best way I can describe it!) fell off at home when I was putting the gun away. On Friday last week I called customer service and left a message; I also filled out the warranty registration on Kahr's website with a description of the problem. Haven't heard back from them as of today (Tuesday). What's the best way to get a hold of someone in the customer service department at Kahr? Thanks in advance, Ed |
![]() | #2 |
Join Date: Dec 2003
Posts: 202
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Best way, email Frank Harris: [email protected] - Explain the situation, you'll hear from him or some one in the service Dept.
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![]() | #3 |
Join Date: Aug 2001
Posts: 6
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Thanks a million! I was hoping someone would have the name of a helpful person there. Ed |
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![]() | #4 |
Join Date: Dec 2003
Posts: 202
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Frank Harris is the big cheese there. Good luck
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![]() | #5 |
Join Date: Oct 2001
Posts: 15
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Try sending them a fax. That seems to get a timely response.
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![]() | #6 |
Junior Member Join Date: Aug 2012 Location: california
Posts: 6
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I am wondering if ypou had any luck with customer service? I have been trying for four months and cant get any customer service on an order I paid for. You can read about it under the kahr pistols forum on this site.
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![]() | #7 |
Senior Member Join Date: Aug 2002 Location: SW Ohio
Posts: 489
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California leo: Look at the dates of the previous posts in this thread. Doubt the original participants will be getting back to you. This happens at pistolsmith.com a lot. I think the search engine needs to be modified so people can't go back eleventy eight years into the past and dredge up old, old threads. |
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