Kahr customer service: best way to contact?

eje67 · 03-30-2004, 10:51 AM

Hello everyone, I just picked up a new PM9 recently, and after shooting 200 rounds through it without a problem, the circular nut at the end of the recoil spring guide (that's the best way I can describe it!) fell off at home when I was putting the gun away. On Friday last week I called customer service and left a message; I also filled out the warranty registration on Kahr's website with a description of the problem. Haven't heard back from them as of today (Tuesday).

What's the best way to get a hold of someone in the customer service department at Kahr?

Thanks in advance,

Ed

oldfella · 03-30-2004, 02:11 PM

Best way, email Frank Harris: [email protected] - Explain the situation, you'll hear from him or some one in the service Dept.

eje67 · 03-30-2004, 04:03 PM

Thanks a million! I was hoping someone would have the name of a helpful person there.

Ed

oldfella · 03-30-2004, 04:40 PM

Frank Harris is the big cheese there. Good luck

Pat Rolman · 04-14-2004, 04:57 PM

Try sending them a fax. That seems to get a timely response.

california leo · 11-20-2012, 11:25 AM

I am wondering if ypou had any luck with customer service? I have been trying for four months and cant get any customer service on an order I paid for. You can read about it under the kahr pistols forum on this site.

Brian D. · 11-21-2012, 06:32 AM

California leo: Look at the dates of the previous posts in this thread. Doubt the original participants will be getting back to you.

This happens at pistolsmith.com a lot. I think the search engine needs to be modified so people can't go back eleventy eight years into the past and dredge up old, old threads.

03-30-2004, 10:51 AM	#1
eje67 Join Date: Aug 2001 Posts: 6	Kahr customer service: best way to contact? Hello everyone, I just picked up a new PM9 recently, and after shooting 200 rounds through it without a problem, the circular nut at the end of the recoil spring guide (that's the best way I can describe it!) fell off at home when I was putting the gun away. On Friday last week I called customer service and left a message; I also filled out the warranty registration on Kahr's website with a description of the problem. Haven't heard back from them as of today (Tuesday). What's the best way to get a hold of someone in the customer service department at Kahr? Thanks in advance, Ed

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03-30-2004, 02:11 PM	#2
oldfella Join Date: Dec 2003 Posts: 202	Best way, email Frank Harris: [email protected] - Explain the situation, you'll hear from him or some one in the service Dept.

03-30-2004, 04:03 PM	#3
eje67 Join Date: Aug 2001 Posts: 6	Thanks a million! I was hoping someone would have the name of a helpful person there. Ed

03-30-2004, 04:40 PM	#4
oldfella Join Date: Dec 2003 Posts: 202	Frank Harris is the big cheese there. Good luck

04-14-2004, 04:57 PM	#5
Pat Rolman Join Date: Oct 2001 Posts: 15	Try sending them a fax. That seems to get a timely response.

11-20-2012, 11:25 AM	#6
california leo Junior Member Join Date: Aug 2012 Location: california Posts: 6	I am wondering if ypou had any luck with customer service? I have been trying for four months and cant get any customer service on an order I paid for. You can read about it under the kahr pistols forum on this site.

11-21-2012, 06:32 AM	#7
Brian D. Senior Member Join Date: Aug 2002 Location: SW Ohio Posts: 489	California leo: Look at the dates of the previous posts in this thread. Doubt the original participants will be getting back to you. This happens at pistolsmith.com a lot. I think the search engine needs to be modified so people can't go back eleventy eight years into the past and dredge up old, old threads.