Kahr customer service: best way to contact? - Pistolsmith

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Old 03-30-2004, 10:51 AM   #1
Join Date: Aug 2001
Posts: 6
Kahr customer service: best way to contact?

Hello everyone, I just picked up a new PM9 recently, and after shooting 200 rounds through it without a problem, the circular nut at the end of the recoil spring guide (that's the best way I can describe it!) fell off at home when I was putting the gun away. On Friday last week I called customer service and left a message; I also filled out the warranty registration on Kahr's website with a description of the problem. Haven't heard back from them as of today (Tuesday).

What's the best way to get a hold of someone in the customer service department at Kahr?

Thanks in advance,

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Old 03-30-2004, 02:11 PM   #2
Join Date: Dec 2003
Posts: 202
Best way, email Frank Harris: [email protected] - Explain the situation, you'll hear from him or some one in the service Dept.
Old 03-30-2004, 04:03 PM   #3
Join Date: Aug 2001
Posts: 6
Thanks a million! I was hoping someone would have the name of a helpful person there.

Old 03-30-2004, 04:40 PM   #4
Join Date: Dec 2003
Posts: 202
Frank Harris is the big cheese there. Good luck
Old 04-14-2004, 04:57 PM   #5
Join Date: Oct 2001
Posts: 15
Try sending them a fax. That seems to get a timely response.
Old 11-20-2012, 11:25 AM   #6
Junior Member
Join Date: Aug 2012
Location: california
Posts: 6
I am wondering if ypou had any luck with customer service? I have been trying for four months and cant get any customer service on an order I paid for. You can read about it under the kahr pistols forum on this site.
Old 11-21-2012, 06:32 AM   #7
Senior Member
Join Date: Aug 2002
Location: SW Ohio
Posts: 489
California leo: Look at the dates of the previous posts in this thread. Doubt the original participants will be getting back to you.

This happens at pistolsmith.com a lot. I think the search engine needs to be modified so people can't go back eleventy eight years into the past and dredge up old, old threads.

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