Kahr customer service - very good experience - Page 4 - Pistolsmith
Pistolsmith

Go Back   Pistolsmith > Pistol Forum > Kahr Pistols

Reply
 
LinkBack Thread Tools Display Modes
Old 05-04-2003, 02:27 PM   #31
Senior Member
 
Join Date: Mar 2002
Posts: 113
Final update:
I finally got out to the range yesterday with my MK (almost a month after getting it back from Kahr). I was not too concerned about what I would find, as it performed flawlessly on the first trip and 200rds.
Well, this trip I put 157 through it, all PMC but for one mag of Gold Dots. No malfunctions of any kind, and the guns still shoots amazingly accurately. I can't say that the night sights made much difference on the range, and I hope I never really need them, but I'm glad I had them installed.
The complete breakdown that they did in order to refinish the frame and slide had no adverse affect of any kind on the performance of it.
My hat is off to Javier and Dave!

sc
 
Remove Ads
Old 05-22-2012, 07:06 AM   #32
Junior Member
 
Join Date: May 2012
Location: Palmtree east
Posts: 1
Just a note to anyone who is thinking about buying a Kahr. I purchased a CW9 that was made about three months ago new from buds guns. The problem is not with BGs but with Kahr.
I took the gun to the range and every other shot the mag fell out and it was not me hitting the MR. I called Kahr and they did send an all metal one to replace the plastic one. I refitted it and that seemed to take care of the problem as it did not happen again, but I then took the CW to the range a third time and the recoil spring broke. I called Kahr and was told I would have to send it back to Kahr on my dime. So to put it in simple terms I had to pay 20 dollars to send the gun back wait 6 weeks for them to look at it for a 2 dollar their cost 8 dollar my cost RS.

Now I will contrast that with two other problems I have just had this week, One of my Smith and Wesson M&P mags was not working correctly and was over stripping the round. I called Smith and they did not even want a serial number, they just said, whats your address and one is on its way. WOW thats service :shock:

The second example of great CS is Glock. I have a 19 2nd gen from about 95 that I purchased new, put it in my safe and have not even broken it in. My brother called me and said he was getting two Glocks and that he had been reading that the guide rods made of plastic seems to be a problem to some owners. I then went to the safe and checked my GR and it was missing about half the round plastic circle that holds the spring on in the rear and fits into the grove of the lug on the bbl. I called Glock and said its and old gun but I really have not shot it, they did not care it was what is the serial no, and one is on its way hope this fixes the problem.

Contrast this CS at Smith and Glock with that of Kahr. I called a third time to Kahr to see if I could get a different agent as maybe this guy with a heavy English accent was just having a bad life. I got him every time and asked why he always answered the phone. He said he was one of two techs for all of Kahr. Well that answers that question. Next I told him I was shooting RAM ammo and was told to stop right there that any reloads void Kahrs warranty. I asked him if it would work for Kahr if I bought two and used them as book ends, if that would keep the warranty alive and well. LOL.

Kahr seems to be loosing their edge as this great company that pays attention to detail and makes a great gun to one that has horrible to non existent CS and guns with problems. To give full disclosure I did have a previous problem with the CW, and Kahr did send me a replacement mag catch all metal that took care of it or at lasted seemed to as I did not get to shoot as much to test it out before the spring broke. But they also have had a lot of problems with this as far as I can read on line although they will most likely not admit it.

So if you are looking for a Kahr, you may want to consider something else. As for me I am going to replace the spring with a wolf spring from midway and then sell it and buy a M&P c or G26, which I should have done in the first place.

PS, I don't have photos of the Kahr spring. I disassembled it at the range and threw it in the garbage bbl. I know I should have kept it, but who would have though that Kahr would have reneged on their product over a 2 dollar part?
 
Reply

  Pistolsmith > Pistol Forum > Kahr Pistols


Search tags for this page
kahr armorer greensboro nc
,
kahr arms customer service review
,

kahr customer service

,

kahr customer service review

,
kahr e9 manual
,
kahr estimated warranty repair time
,
kahr guns bad service
,
kahr machine marks
,

kahr mk40 review

Click on a term to search for related topics.

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Forum Replies Last Post
Kahr customer service: best way to contact? eje67 Kahr Pistols 6 11-21-2012 05:32 AM
Kahr customer service.. pwhited Kahr Pistols 6 08-01-2007 03:38 PM
Kahr's Customer service...This is For Shortie... tonys Kahr Pistols 0 06-17-2004 09:21 PM
Kahr Customer service A+ AseVeli Kahr Pistols 5 06-01-2004 04:36 PM
Kahr Customer Service CIAHitman Kahr Pistols 12 03-16-2004 11:13 AM

Top Gun Sites Top Sites List


Powered by vBulletin 3.8.8
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.6.1
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright © 1999-2012 Pistolsmith. All rights reserved.