para ordnance parts dept website

Northernsub · 10-20-2010, 06:31 PM

Okay here is the story. Always wanted one. Bought a P1445 "Limited" about a month and a half ago. Got aqainted and did four pistol shoots with it. Loving it! Last Saturday shot it and had a great run.

Come home fin the large pin the rear adjustable sight pivots on is gone. No big deal i figure. Call Para is small its a new gun....I like the gun....be nice and ask hey this little pin came out? Can you send me new one?

I get told flat out NO! Send us the slide and we will look it over. My flat out response was......NO! Its a simple little pin.

Really? We proceeded to argue back an forth and I eventually got hung up on.

So I spent $1000 on a gun and cant get one little $2 part replaced without sending away for an unknown amount of time. Sending it away will cost me more than the pin. I even offered to buy a new pin. They wouldn't let me buy one.

What incompetent customer service. I would understand if there was a major part which needed fixed just because of lawyers and liability issues. But a pin on a sight!

Sarge405 · 10-21-2010, 05:05 AM

Sorry for the bad experience on a good gun.
A lot of companies are starting to require the gun/parts back to avoid liabilities/issues with botched installments. You'd think they would let you just waiver any warranty on that part.

10-20-2010, 06:31 PM	#1
Northernsub Junior Member Join Date: Oct 2010 Location: Pennsylvania Posts: 1	Whats up with Para Parts Dept? Okay here is the story. Always wanted one. Bought a P1445 "Limited" about a month and a half ago. Got aqainted and did four pistol shoots with it. Loving it! Last Saturday shot it and had a great run. Come home fin the large pin the rear adjustable sight pivots on is gone. No big deal i figure. Call Para is small its a new gun....I like the gun....be nice and ask hey this little pin came out? Can you send me new one? I get told flat out NO! Send us the slide and we will look it over. My flat out response was......NO! Its a simple little pin. Really? We proceeded to argue back an forth and I eventually got hung up on. So I spent $1000 on a gun and cant get one little $2 part replaced without sending away for an unknown amount of time. Sending it away will cost me more than the pin. I even offered to buy a new pin. They wouldn't let me buy one. What incompetent customer service. I would understand if there was a major part which needed fixed just because of lawyers and liability issues. But a pin on a sight!

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10-21-2010, 05:05 AM	#2
Sarge405 Senior Member Join Date: Sep 2010 Location: U.S. Posts: 393	Sorry for the bad experience on a good gun. A lot of companies are starting to require the gun/parts back to avoid liabilities/issues with botched installments. You'd think they would let you just waiver any warranty on that part.