Whats up with Para Parts Dept? - Pistolsmith
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Old 10-20-2010, 06:31 PM   #1
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Join Date: Oct 2010
Location: Pennsylvania
Posts: 1
Thumbs down Whats up with Para Parts Dept?

Okay here is the story. Always wanted one. Bought a P1445 "Limited" about a month and a half ago. Got aqainted and did four pistol shoots with it. Loving it! Last Saturday shot it and had a great run.

Come home fin the large pin the rear adjustable sight pivots on is gone. No big deal i figure. Call Para is small its a new gun....I like the gun....be nice and ask hey this little pin came out? Can you send me new one?

I get told flat out NO! Send us the slide and we will look it over. My flat out response was......NO! Its a simple little pin. Really? We proceeded to argue back an forth and I eventually got hung up on.

So I spent $1000 on a gun and cant get one little $2 part replaced without sending away for an unknown amount of time. Sending it away will cost me more than the pin. I even offered to buy a new pin. They wouldn't let me buy one.

What incompetent customer service. I would understand if there was a major part which needed fixed just because of lawyers and liability issues. But a pin on a sight!
 
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Old 10-21-2010, 05:05 AM   #2
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Join Date: Sep 2010
Location: U.S.
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Sorry for the bad experience on a good gun.
A lot of companies are starting to require the gun/parts back to avoid liabilities/issues with botched installments. You'd think they would let you just waiver any warranty on that part.
 
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