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Old 11-06-2011, 03:36 PM   #11
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DAAMN Raymond, IMHO that's excellent customer service. Wring that puppy out when you get it back and give us a report. BTW, we LOVE pictures.........
 
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Old 11-08-2011, 09:47 AM   #12
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Dear Mr. One Eye Joe:

I have a photo to share, but still waiting for FEDX to deliver the pistol back. Here it is, stock except for the replacement of the sear spring to a C & S. I have, and plan to install a skeletonized commander hammer and a Wilson "drop-in" beavertail grip safety, and blued hex screws (Wilson).

 
Old 11-08-2011, 10:49 AM   #13
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That's a handsome pistol, Raymond. I LOVE the custom touches you have planned........
 
 
Old 11-08-2011, 06:41 PM   #14
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Thumbs up

SA was good to their word and it arrived today. Paperwork states that the slidestop was replaced and a burr was removed inside the "slidestop window". In addition, they apparently test fired it too! I went to the range and put a few mags downrange without a hiccup.

I cannot praise SA's customer service, shipping policy, warranty service, and turnaround time ENOUGH! They are AWESOME.

This being Veteran's Day week, I'd especially like to thank all of you Vets for your service to your country (and ME!). That makes you AWESOME!

Take care and shoot straight,

Ray
 
Old 11-11-2011, 04:37 PM   #15
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Dear Mr. One Eye Joe:

I got to fitting the new hammer and grip safety today. The hammer, a S&W from Midwayusa cost only $8.59! Blued with "white" sides. I polished up the sides and trued the full-cock notch, and it was wonderful. Appears identical to the hammer on my Kimber Custom II. The Wilson Combat "drop-in" grip safety required significant fitting to clear the trigger bow. I took my time, not wanting to remove too much. Now fits well and trigger feels great.

I replaced the grip screws for hex head. Now that the photo has been taken, I noticed that one of the screws is of the "engraved" type. I haven't decided if I want to bother to have that one screw sent back and exchanged.

The photo is below and rather large. The "before" photo is earlier in the thread.

Happy Veteran's Day and thank you for those who've served and their familes.

Ray


Last edited by Raymond759; 11-11-2011 at 04:39 PM. Reason: I typo'd
 
Old 11-11-2011, 04:54 PM   #16
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BEAUTIFUL, Ray. If you had not mentioned the difference in screws, I doubt that I would have noticed it. BTW---Thanks for the kind words.......
 
Old 11-12-2011, 09:08 PM   #17
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Hoping not to bore you all too much with the details, but.... I called Midway and talked to their customer service folks. They were extrordinary. They listened and offered to send out a replacement set of hex screws at no-cost to me without returning the others. They've been sent already.

Another example of excellent customer service.

Thanks for listening.
 
Old 11-13-2011, 03:57 AM   #18
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Quote:
Originally Posted by raymond759 View Post
hoping not to bore you all too much with the details, but.... I called midway and talked to their customer service folks. They were extrordinary. They listened and offered to send out a replacement set of hex screws at no-cost to me without returning the others. They've been sent already.

Another example of excellent customer service.

Thanks for listening. :d
Such a pleasure when companies actually provide "customer service"......
 
Old 04-05-2012, 02:11 PM   #19
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True. That's one thing you know about Potterfield and the Midway gang. They will not tolerate 2nd rate customer service. They are very good to deal with, IMO. I love that gun, man. Raymond759, I think I'd have gone for all engraved screws, personally. It goes against all I believe in on a 1911, but for some reason I dig em. I'd really like em on a parkerized or blued gun in stainless. I've taken to running all stainless bits on my 1911 for some reason. I like the look of it.
 
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